"I wouldn't hesitate to recommend Core Services' Oracle ERP Cloud Solutions. They bring a lot to the table. They're a responsive provider who delivers excellent support and consistent uptime. They constantly tweak our architecture to improve performance. Their service continuity is so good that whenever we need development support, we don't even realize whether work is delivered by on-shore or off-shore staff."
M-D Building Products' (M-D) IT team had a limited budget and a mandate to support an extensive Oracle footprint spread across multiple locations. In 2010, they launched an exhaustive due-diligence process to find a new Oracle ERP hosting provider and they chose Core Services because of its competitive pricing, stable support structure, rapid response time, and ability to provide continuous uptime.
M-D has benefited in many ways since migrating to Core Services' Oracle ERP Cloud. In addition to having had five years of consistent uptime and service continuity, they now enjoy conveniences like getting environments cloned in less than 24 hours instead of waiting sometimes for weeks with their previous provider.
Core Services has worked continuously to fine tune its Maximum Performance Architecture to improve Oracle EBS performance during peak hours to better accommodate M-D's large transaction volume. As part of its recent contract renewal with Core Services, hardware will be refreshed and M-D now enjoys EMC XtremeIO all flash storage, which further improves performance.
In 2012, M-D partnered with Core Services' consulting team to perform an on-time, on-budget Oracle R12 upgrade. Core Services' Oracle Application Managed Services team also developed the new forms, invoices, and CEMLI components M-D required to consolidate its Oracle EBS footprint following an acquisition.