"Core Services has added tremendous value from a technology, business and strategic perspective during our dozen-year plus partnership. Core Services' executive team takes a hands-on role and because of that, combined with their proactive approach, I've seen a continuous improvement cycle in their service delivery. I highly recommend Core Services."
In 2003, Loud Technologies, Inc. (“Loud”) faced dual Oracle support challenges. It had just lost two senior DBAs who were intimately familiar with their Oracle EBS solution and support needs. At the same time, the company needed to replace aging hardware.
After evaluating a wide range of Oracle hosting providers, Loud chose Core Services for several reasons. Unlike larger providers, Core Services' performance-driven SLAs guaranteed Loud the robust support structure it required. Second, Core Services' focus on Oracle ensured that Loud would receive the top-caliber Oracle E-Business Suite expertise it needed. Additionally, Core Services' solutions were comprehensive and cost-competitive.
By migrating to Core Services' Oracle ERP Cloud, Loud avoided an initial six-figure hardware refresh and has saved approximately $300,000 annually on infrastructure expenses. Throughout this time, Loud has stayed current on best-of-breed Oracle and EMC technologies. Core Services' Maximum Performance Architecture gives Loud's U.S. and U.K. business units a robust Oracle ERP platform free of latency issues or performance delays, and Core Services' 24x7 support has freed Loud's internal Oracle experts to focus on strategic projects.
The dependability of Core Services became of paramount value to Loud when Hurricane Sandy struck in late October 2012. Loud's business suffered no interruption due to the storm as its systems remained on line during the month-end period, which is mission critical to Loud's business.