"Core Services is a true strategic partner that has helped us save over six figures annually while keeping us stable through multiple reorganizations. Core balances a consistent approach to service with a flexibility that tailors support services to my needs. The day-to-day headaches of managing Oracle are now off my plate."
In 2007, Old Mutual sought Core Services' support when it needed to right-size its Oracle environment following a series of corporate reorganizations. Core Services' Consulting Solutions team made recommendations that resulted in Old Mutual outsourcing its Oracle infrastructure to Core Services' Oracle ERP Cloud. Since then, Old Mutual has relied on Core Services for both full hosted Managed Services and remote Oracle AMS for functional support.
The consistency, flexibility, and cost-effective nature of this partnership has benefited Old Mutual tremendously and resulted in the renewal of its hosting contract with Core Services three times since 2007.
As an international finance organization, Old Mutual faces intense regulatory scrutiny, so consistency is very important to their business. Core Services provides Old Mutual with a robust and mature Oracle Cloud ERP environment that allows Old Mutual to meet the demands of their auditors.
Flexibility has been another critical element to the relationship's success. Old Mutual has benefited from Core Services' flexible, on-site and remote support service model and from its ability to contract functional support specialists on a fractional basis when necessary. More importantly, Core Services' remote Oracle AMS gives Old Mutual a source of on-demand expertise, which has allowed them to execute projects like customizing payment and banking interfaces without bringing on new staff or hiring outside consultants.
Outsourcing its Oracle ERP infrastructure to Core Services has allowed Old Mutual to limit IT head count, establish a predictable IT expense structure and has resulted in an estimated annual savings of six figures.